A Pasco County, Fla., couple assumed Lutz-based E and W Carpet was checking on who was coming into their home, it wasn’t the case. A one-carat diamond was removed from a ring in her home by the contractor whose criminal history dates back to the 1990s, including traffic incidents, drug charges, battery and grand theft. Consumers can ask questions like “Do you background check?” and “If you use subcontractors, what are your protocols?” It is important to understand if a business is bonded, licensed or insured.

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