A new survey from global staffing firm Robert Half aimed to determine the strength of the hiring processes of small and midsize firms. The survey explores the perspectives of more than 1,000 business owners and human resources manager of United States firms. On average, respondents estimated 45 hours were wasted on hiring and onboarding people who ultimately didn’t work out, while 20% cited decreased confidence in the managers’ ability to make good hiring decisions. Businesses can address deficiencies with their hiring processes by branching out – 58% of respondents said the best new hires come from referrals. Forty-five percent of owners noted that the most challenging hiring step is evaluating candidates based on their skills and potential fit.

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