Employers have been struggling to understand their responsibilities under the Fair Credit Reporting Act (FCRA) as plaintiffs change their focus from traditional background check compliance to targeting employers’ use of social media accounts and internet search engines. In one case, the plaintiffs alleged that an employer’s use of LinkedIn violates the FCRA. But, though the use of technology and social media is on the rise, a claim against UPS reminds employers to maintain continued vigilance against traditional FCRA claims. The company allegedly revoked a candidate’s offer due to information revealed in the background check report, without telling him what the information was or giving him an opportunity to discuss the information.

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